A: Yes, we ship worldwide from South Korea. Standard international shipping typically takes 7-14 business days, depending on your location. You will receive a tracking number via email as soon as your order is shipped.

A: All Hornssy products are designed and shipped directly from our studio in Seoul, South Korea.

A: To protect the high-density "Intense Back Embroidery," please turn the hoodie inside out and wash it in lukewarm water
. We recommend air drying. Do not use a dryer, as high heat may damage the embroidery detail.

A: Unlike standard printed hoodies, our products feature premium high-density embroidery with over 15,000 stitches. This gives the "Cute Monster" graphic a unique texture and durability that won't fade or crack over time.

A: We use premium heavyweight cotton (100% Cotton or Cotton blend) to ensure a structured fit that holds up the weight of the large embroidery without sagging.

A: International orders may be subject to import taxes, customs duties, and fees levied by your destination country. These charges are the buyer's responsibility. We recommend checking with your local customs office for more information.

A: We accept returns within 14 days of delivery. The item must be unworn, unwashed, and with all original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

A: You can request a cancellation or change within 24 hours of placing your order. Once the shipping process has started, we cannot modify the order. Please contact us at [hornssy25@gmail.com] immediately.

A: We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Shop Pay for secure transactions.

A: If you have any questions, please email us at [hornssy25@gmail.com]. We aim to respond to all inquiries within 24-48 hours.

hornssy25@gmail.com